Compliances

InRole Policies

INROLE Privacy Policy

At INROLE, we prioritize your privacy and are dedicated to safeguarding your personal information. Please read this Privacy Policy thoroughly to understand how we collect, use, and share your information. By accessing our Website, you agree to the terms outlined in this Policy. If you do not agree with these terms, we kindly ask that you refrain from using our Website.

1. Consent and Purpose of Use

By using this Website and/or providing your information, you consent to the collection and use of your details for the specific purposes outlined in this Policy. Your information will only be utilized to fulfill the services and purposes as described herein.

2. Collection of Personal Information

When you visit our Website, we collect and store the information you provide to personalize your experience and enhance security. This may include essential details such as your name, contact information, and, if applicable, payment details. You can choose not to provide optional information by declining certain features on the Website.

To enhance functionality, improve security, and provide customized content, we may use "cookies" and other similar technologies.

3. Ownership and Use of Your Information

Your information remains your property at all times. We recognize that your data belongs to you and will only act as a custodian while we provide the agreed-upon services. Your information is used exclusively for these purposes and is not repurposed for any unrelated activities. When necessary, we may share information with our affiliates to prevent fraud, improve security, or fulfill your requests.

4. Purpose of Information Collection

We collect and use your information for the following purposes:

  • To provide the services, products, or resources you have requested
  • To enhance your experience on our Website based on your specific needs
  • To enable interactive features and personalize content
  • To communicate updates, changes, or service adjustments
  • To investigate issues related to fraud or misuse

5. Retention of Personal Information

We retain your personal information only for as long as necessary to meet service requirements and legal obligations. Once the purpose has been fulfilled, your information will be securely deleted or anonymized to ensure it is no longer identifiable. Extended retention may occur only if required to prevent fraud, resolve disputes, or comply with legal obligations.

6. Your Rights

We respect your rights regarding the information you share with us. You may access, update, correct, or delete your personal information at any time by contacting us. Your rights include:

  • Accessing a copy of your personal information
  • Requesting corrections or deletion
  • Restricting how your information is processed
  • Objecting to specific uses of your information

7. Sharing of Information

We will share your information only in the following circumstances:

  • To fulfill a specific request, prevent fraud, or comply with legal obligations
  • With affiliates for technical or administrative support, provided they uphold similar privacy standards
  • To comply with legal orders, such as court orders, to ensure adherence to the law
  • In the event of a business restructuring or acquisition, where the recipient of your data will be required to honor this Privacy Policy

8. Security Measures

We implement stringent security measures to protect your information, including encryption, access controls, secure communications, and password protection. Access to your information is limited to authorized employees, agents, and partners who need it to provide services. However, please note that while we take all necessary precautions, no system is 100% secure, and we cannot guarantee complete protection against unauthorized access.

9. Third-Party Links

Our Website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Opt-Out Option

You may opt out of receiving non-essential communications, such as marketing or promotional materials, by contacting us directly. You can modify your communication preferences at any time.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be communicated through email or notices on our Website. We encourage you to review this Policy regularly.

By continuing to use our Website, you acknowledge and accept this Privacy Policy and any updates that may occur.


InRole Pricing Policy

This Pricing Policy outlines the terms and conditions governing the pricing structure for services provided by InRole (referred to as "the Service Provider") to its clients (referred to as "the Client"). By using the Service Provider's services, the Client agrees to abide by the terms outlined in this policy.

Pricing Information

Clear and Transparent Pricing
The Service Provider is committed to offering clear, upfront pricing for all its services. A detailed breakdown of the pricing will be provided to the Client before any services are rendered.

  1. Pricing Changes

Notification of Price Adjustments
The Service Provider reserves the right to adjust the pricing of its services at any time. If there is a change in pricing, the Client will be notified in writing at least 30 days before the new prices take effect.

Collaboration on Price Changes
Upon receiving notice of a price adjustment, the Service Provider will work with the Client to discuss the impact of the change. The Client will be given the opportunity to review the new pricing and make informed decisions about continuing or modifying their services.

  1. Disputes and Appeals

Resolution of Pricing Disputes
If the Client has any concerns or disputes regarding pricing or price changes, they must submit the issue in writing within 14 days of receiving the price change notification. The Service Provider will review the matter and respond within 14 days.

Appeals Process
If the Client is not satisfied with the resolution, they may appeal the decision in writing within 7 days of receiving the response. A senior manager will review the appeal, and a final decision will be communicated within 14 days.

  1. Amendments to the Policy

The Service Provider reserves the right to amend this Pricing Policy at any time. Any changes will be communicated in writing to the Client and will become effective 30 days after the notification.

  1. Contact Information

For any questions or concerns regarding this Pricing Policy, please contact:

InRole
Email: info@inrole.io
Phone: +91 9058225822
Address: 1502, Ambadeep, 14 Kasturba Gandhi Marg, New Delhi 110001

By engaging with the services of InRole, the Client acknowledges that they have read, understood, and agreed to this Pricing Policy.


InRole Refund Policy

This Refund Policy sets out the terms and conditions under which InRole (referred to as "the Service Provider") handles refund requests for the services it provides to clients (referred to as "the Client"). By using the Service Provider’s services, the Client agrees to comply with this policy.

No Refund Policy

InRole operates under a strict no-refund policy. Once services have been contracted and payment has been made, no refunds will be issued under any circumstances.

Service Quality and Client Satisfaction

Commitment to Service Excellence
InRole is dedicated to delivering high-quality services that meet the Client's needs and expectations. Should the Client encounter any issues or concerns with the services provided, they are encouraged to notify the Service Provider as soon as possible.

Efforts to Resolve Issues
InRole will make every effort to address any service-related concerns to the Client’s satisfaction. The Client is encouraged to provide feedback and communicate any issues promptly to help ensure timely and effective resolution.

Disputes and Appeals

Dispute Submission
If the Client has any disputes regarding the services, they must submit the issue in writing to the Service Provider within 14 days of the event in question. The Service Provider will review the dispute and provide a response within 14 days.

Appeals Process
If the Client is not satisfied with the resolution, they may appeal the decision in writing within 7 days of receiving the Service Provider’s response. The appeal will be reviewed by a senior manager, and a final decision will be communicated within 14 days.

Policy Amendments

The Service Provider reserves the right to amend this Refund Policy at any time. Any changes will be communicated to the Client in writing and will take effect 30 days after notification.

Contact Information

For any questions or concerns regarding this Refund Policy, please contact:

InRole
Email: info@inrole.io
Phone: +91 9058225822
Address: 1502, Ambadeep, 14 Kasturba Gandhi Marg, New Delhi 110001

By using InRole’s services, the Client acknowledges that they have read, understood, and agreed to this Refund Policy.


InRole Cancellation Policy

This Cancellation Policy outlines the terms and conditions under which InRole (referred to as "the Service Provider") allows the cancellation of services provided to its clients (referred to as "the Client"). By engaging with the Service Provider’s services, the Client agrees to adhere to this policy.

Terms of Cancellation

Notice Requirement
The Client must submit a written notice of cancellation at least 30 days before the desired cancellation date.

Service Continuation
Services will continue to be provided, and applicable fees will remain in effect until the end of the 30-day notice period. The Client will be responsible for any fees incurred during this notice period.

No Refunds
InRole operates under a strict no-refund policy. Once services have been contracted and payment has been made, no refunds will be issued, regardless of the circumstances.

Service Provider-Initiated Cancellations

Unforeseen Circumstances
The Service Provider reserves the right to cancel or reschedule services due to unexpected events, such as illness, accidents, or emergencies. The Client will be notified of any such changes as soon as possible.

Non-Compliance
The Service Provider may cancel services if the Client fails to adhere to the terms and conditions of the agreement or engages in conduct that the Service Provider considers inappropriate or detrimental. In such cases, no refund will be provided, and services will be terminated immediately.

Disputes and Appeals

Dispute Resolution
Any disputes regarding cancellations or service-related issues should be submitted in writing to the Service Provider within 14 days of the event. The Service Provider will review the dispute and respond within 14 days.

Appeals Process
If the Client is dissatisfied with the resolution, they may appeal the decision in writing within 7 days of receiving the response. A senior manager will review the appeal, and a final decision will be communicated within 14 days.

Policy Amendments

The Service Provider reserves the right to amend this Cancellation Policy at any time. Any updates will be communicated to the Client in writing and will become effective 30 days after notification.

Contact Information

For any questions or concerns regarding this Cancellation Policy, please contact:

InRole
Email: info@inrole.io
Phone: +91 9058225822
Address: 1502, Ambadeep, 14 Kasturba Gandhi Marg, New Delhi 110001

By using InRole’s services, the Client acknowledges that they have read, understood, and agreed to this Cancellation Policy.

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